:root{--brand:#ff5722;--brand-deep:#d84315;--ink:#2b2927;--paper:#f2f2f0;--surface:#fff;--surface-soft:#f8f7f5;--muted:#716b65;--line:#e3e0dc;--orange-soft:#fff0e9;--green:#17795d;--shadow:0 18px 55px rgba(53,42,33,.09)}
*{box-sizing:border-box;-webkit-tap-highlight-color:transparent}
html{scroll-behavior:smooth}
body{margin:0;background:var(--paper);color:var(--ink);font:16px/1.75 "Noto Sans TC",system-ui,-apple-system,sans-serif;-webkit-font-smoothing:antialiased}
button,input{font:inherit}
a{color:inherit}
.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.faq-header{position:relative;min-height:350px;padding:30px 20px 92px;overflow:hidden;text-align:center;background:radial-gradient(circle at 82% 8%,rgba(74,111,139,.17),transparent 31%),radial-gradient(circle at 13% 112%,rgba(69,126,112,.12),transparent 34%),linear-gradient(135deg,#fafcfd 0%,#eef3f5 58%,#e5ecef 100%);box-shadow:inset 0 -1px 0 rgba(72,91,104,.12)}
.faq-header::before{content:"";position:absolute;top:-245px;right:-95px;width:510px;height:510px;border:1px solid rgba(74,111,139,.2);border-radius:50%;box-shadow:0 0 0 70px rgba(74,111,139,.045),0 0 0 140px rgba(69,126,112,.025);pointer-events:none}
.faq-header::after{content:"FAQ";position:absolute;right:4vw;bottom:-93px;color:rgba(83,66,52,.045);font:900 clamp(150px,22vw,300px)/1 "Poppins",sans-serif;letter-spacing:-.08em;pointer-events:none}
.header-circle{position:absolute;top:20px;z-index:8;display:flex;width:44px;height:44px;align-items:center;justify-content:center;border:1px solid rgba(85,69,56,.14);border-radius:50%;background:rgba(255,255,255,.7);box-shadow:0 8px 24px rgba(75,58,44,.07);text-decoration:none;backdrop-filter:blur(8px);transition:.2s}
.header-circle:hover{border-color:rgba(58,94,116,.34);background:#fff;color:#315f74}
.header-circle:active{transform:scale(.94)}
.back-btn{left:20px;font:28px/1 sans-serif}.home-btn{right:20px;font:21px/1 sans-serif}
.header-logo{position:relative;z-index:5;display:inline-flex;flex-direction:column;align-items:center;margin-bottom:32px;text-decoration:none}
.logo-title{color:var(--brand);font:900 25px/1 "Poppins",sans-serif;letter-spacing:-.04em}.logo-subtitle{margin-top:5px;color:#857a70;font-size:10px;font-weight:700;letter-spacing:.2em}
.faq-hero{position:relative;z-index:3;max-width:780px;margin:0 auto}.hero-kicker{display:inline-flex;align-items:center;gap:9px;color:#857a70;font:800 10px "Poppins",sans-serif;letter-spacing:.24em}.hero-kicker::before,.hero-kicker::after{content:"";width:25px;height:1px;background:rgba(85,69,56,.35)}
.faq-hero h1{margin:13px 0 10px;font-size:clamp(42px,7vw,72px);font-weight:900;line-height:1.08;letter-spacing:-.06em}.faq-hero p{margin:0;color:#5f6a70;font-size:17px;font-weight:700;line-height:1.75}
.faq-main{position:relative;z-index:4;width:min(100% - 32px,1040px);margin:-52px auto 0;padding-bottom:56px}
.faq-shell{padding:24px;border:1px solid rgba(215,210,204,.88);border-radius:26px;background:rgba(255,255,255,.94);box-shadow:var(--shadow);backdrop-filter:blur(16px)}
.audience-tabs{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;padding:6px;border-radius:19px;background:#efede9}
.audience-tab{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:10px;min-height:62px;padding:11px 16px;border:1px solid transparent;border-radius:15px;background:transparent;color:#786f67;text-align:left;cursor:pointer;transition:.2s}
.audience-tab>span{display:grid;width:34px;height:34px;place-items:center;border-radius:11px;background:rgba(255,255,255,.7);font-size:18px}.audience-tab b{font-size:15px}.audience-tab small{font:800 11px "Poppins",sans-serif}
.audience-tab.is-active{border-color:rgba(255,87,34,.2);background:#fff;color:var(--ink);box-shadow:0 7px 20px rgba(53,42,33,.08)}.audience-tab.is-active>span{background:var(--orange-soft)}
.audience-tab:focus-visible,.expand-toggle:focus-visible,.faq-search-field input:focus-visible,.faq-search-field button:focus-visible,summary:focus-visible,.contact-email:focus-visible,.merchant-actions a:focus-visible{outline:3px solid rgba(255,87,34,.28);outline-offset:2px}
.faq-search-wrap{margin:22px 2px 26px}.faq-search-wrap>label{display:block;margin:0 0 7px 4px;color:#6e665f;font-size:13px;font-weight:900;letter-spacing:.06em}
.faq-search-field{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:10px;min-height:52px;padding:0 14px;border:1px solid var(--line);border-radius:15px;background:var(--surface-soft);transition:.2s}.faq-search-field:focus-within{border-color:rgba(255,87,34,.55);background:#fff;box-shadow:0 0 0 4px rgba(255,87,34,.08)}
.faq-search-field>span{opacity:.58}.faq-search-field input{width:100%;min-width:0;border:0;outline:0;background:transparent;color:var(--ink);font-size:16px}.faq-search-field input::placeholder{color:#8f8983}.faq-search-field button{display:grid;width:32px;height:32px;padding:0;place-items:center;border:0;border-radius:50%;background:#e9e5e1;color:#6f665f;font-size:21px;line-height:1;cursor:pointer}
.faq-panel[hidden]{display:none}.panel-heading{display:flex;align-items:end;justify-content:space-between;gap:24px;margin:0 4px 17px}.panel-heading span{color:var(--brand-deep);font:900 11px "Poppins",sans-serif;letter-spacing:.16em}.panel-heading h2{margin:4px 0 3px;font-size:27px;line-height:1.25;letter-spacing:-.03em}.panel-heading p{margin:0;color:var(--muted);font-size:14px;font-weight:600;line-height:1.75}
.expand-toggle{flex:0 0 auto;padding:9px 13px;border:1px solid var(--line);border-radius:999px;background:#fff;color:#746a62;font-size:12px;font-weight:900;cursor:pointer}.expand-toggle:hover{border-color:rgba(255,87,34,.35);color:var(--brand-deep)}
.faq-list{display:grid;gap:10px}.faq-item{overflow:hidden;border:1px solid var(--line);border-radius:16px;background:#fff;transition:border-color .2s,box-shadow .2s}.faq-item[hidden]{display:none}.faq-item[open]{border-color:rgba(255,87,34,.3);box-shadow:0 10px 28px rgba(53,42,33,.06)}
.faq-item summary{display:grid;grid-template-columns:34px minmax(0,1fr) 24px;align-items:center;gap:12px;min-height:74px;padding:14px 16px;list-style:none;cursor:pointer}.faq-item summary::-webkit-details-marker{display:none}.faq-number{color:var(--brand-deep);font:900 12px "Poppins",sans-serif;letter-spacing:.04em}.faq-item summary b{font-size:16px;line-height:1.65}.faq-item summary i{position:relative;width:22px;height:22px;border-radius:50%;background:#f1eeeb}.faq-item summary i::before,.faq-item summary i::after{content:"";position:absolute;top:10px;left:6px;width:10px;height:2px;border-radius:2px;background:#776e66;transition:transform .2s}.faq-item summary i::after{transform:rotate(90deg)}.faq-item[open] summary i{background:var(--orange-soft)}.faq-item[open] summary i::after{transform:rotate(0)}
.faq-answer{padding:0 52px 21px 62px}.faq-answer p{margin:0;padding-top:15px;border-top:1px dashed #e4dfda;color:#574f49;font-size:15px;line-height:2}
.no-results{padding:40px 20px;border:1px dashed #d9d3cd;border-radius:16px;color:#827970;background:#faf9f7;text-align:center;font-size:13px;font-weight:800}
.merchant-actions{display:flex;gap:10px;margin-top:18px;padding:18px;border-radius:17px;background:#f5f3ef}.merchant-actions a{display:inline-flex;min-height:46px;align-items:center;justify-content:center;padding:11px 18px;border-radius:12px;font-size:14px;font-weight:900;text-decoration:none}.primary-action{background:var(--brand);color:#fff;box-shadow:0 9px 22px rgba(216,67,21,.2)}.secondary-action{border:1px solid #ddd7d0;background:#fff;color:#574e47}
.contact-card{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:22px;margin-top:22px;padding:28px;border:1px solid rgba(39,115,88,.18);border-radius:24px;background:linear-gradient(135deg,#f5fbf8,#eef7f3);box-shadow:0 13px 36px rgba(41,86,70,.07)}
.contact-icon{display:grid;width:62px;height:62px;place-items:center;border-radius:19px;background:var(--green);color:#fff;font:900 30px "Poppins",sans-serif;box-shadow:0 11px 26px rgba(23,121,93,.2)}.contact-copy>span{color:var(--green);font:900 10px "Poppins",sans-serif;letter-spacing:.17em}.contact-copy h2{margin:4px 0 5px;font-size:25px;letter-spacing:-.03em}.contact-copy p{max-width:620px;margin:0;color:#53645d;font-size:14px;line-height:1.85}.contact-copy small{display:block;margin-top:6px;color:#806963;font-size:12px;font-weight:700}
.contact-email{display:flex;flex-direction:column;align-items:center;justify-content:center;min-width:220px;min-height:66px;padding:12px 17px;border-radius:14px;background:#fff;color:var(--green);box-shadow:0 9px 24px rgba(41,86,70,.09);text-decoration:none}.contact-email span{font-size:12px;font-weight:900}.contact-email b{margin-top:2px;font:800 13px "Poppins",sans-serif}
.faq-footer{display:flex;align-items:center;justify-content:center;gap:10px;padding:0 20px 35px;color:#746d67;font-size:12px}.faq-footer a{color:var(--brand);font:900 16px "Poppins",sans-serif;text-decoration:none}.faq-footer span::before{content:"·";margin-right:10px}
@media(max-width:720px){.faq-header{min-height:326px;padding:28px 16px 78px}.faq-header::after{right:-8vw;bottom:-59px;font-size:142px}.header-circle{top:17px;width:42px;height:42px}.back-btn{left:14px}.home-btn{right:14px}.header-logo{margin-bottom:30px}.faq-hero h1{font-size:47px}.faq-hero p{max-width:330px;margin-inline:auto;font-size:16px;line-height:1.8}.faq-main{width:min(100% - 20px,1040px);margin-top:-38px;padding-bottom:35px}.faq-shell{padding:14px;border-radius:21px}.audience-tabs{gap:6px}.audience-tab{grid-template-columns:auto 1fr;gap:8px;min-height:63px;padding:10px}.audience-tab>span{width:33px;height:33px;font-size:17px}.audience-tab b{font-size:15px}.audience-tab small{display:none}.faq-search-wrap{margin:19px 0 24px}.faq-search-field{min-height:54px}.faq-search-field input{font-size:16px}.panel-heading{align-items:flex-start;margin:0 2px 15px}.panel-heading h2{font-size:23px}.panel-heading p{max-width:250px;font-size:14px;line-height:1.75}.expand-toggle{margin-top:3px;padding:8px 10px;font-size:12px}.faq-list{gap:9px}.faq-item{border-radius:14px}.faq-item summary{grid-template-columns:28px minmax(0,1fr) 22px;gap:9px;min-height:72px;padding:13px 12px}.faq-item summary b{font-size:15px;line-height:1.65}.faq-answer{padding:0 42px 18px 49px}.faq-answer p{padding-top:13px;font-size:15px;line-height:1.95}.merchant-actions{display:grid;padding:14px}.contact-card{grid-template-columns:auto minmax(0,1fr);gap:15px;padding:22px 18px;border-radius:20px}.contact-icon{width:49px;height:49px;border-radius:15px;font-size:24px}.contact-copy h2{font-size:22px}.contact-copy p{font-size:14px}.contact-copy small{font-size:12px}.contact-email{grid-column:1/-1;width:100%;min-height:60px}.faq-footer{flex-direction:column;gap:2px;text-align:center}.faq-footer span::before{display:none}}
@media(max-width:380px){.logo-title{font-size:22px}.logo-subtitle{font-size:9px}.faq-hero h1{font-size:42px}.panel-heading{display:block}.expand-toggle{margin-top:10px}.faq-item summary{grid-template-columns:23px minmax(0,1fr) 20px;padding-inline:10px}.faq-answer{padding:0 35px 14px 41px}}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}*,*::before,*::after{transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}